Returns and Refund Policy
Thank you for shopping at K Beauty Best Sellers. We want to ensure that you are completely satisfied with your purchase. If you have any questions or concerns regarding your order, please don’t hesitate to contact us at support@k-beautybestsellers.com.
Returns
- 7-Day Return Policy: You have 7 days from the date of purchase to return any item purchased from K Beauty Best Sellers. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. We don’t accept returns unless customers receives wrong product or if the product is damaged. For support please email us to support@k-beautybestsellers.com
- Unused and in Original Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We don’t accept returns unless customers receives wrong or damaged product. For support please email us to support@k-beautybestsellers.com
Refunds
- Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- Approved Refunds: If your refund is approved, it will be processed, and a credit will be applied to your GCash or original method of payment within a certain number of days, depending on your card issuer’s policies.
Exchanges
- Damaged Items: If you receive a damaged item, please contact us immediately at support@k-beautybestsellers.com. We will work with you to resolve the issue promptly.
Return Shipping
- Customer Responsibility: We can assist you with the return shipping fee once the product is approved for return.
Contact Us
If you have any further questions about our Returns and Refund Policy, please feel free to contact us at support@k-beautybestsellers.com.