FREQUENTLY ASKED QUESTIONS

K-Beauty refers to beauty and skincare products originating from South Korea, renowned for their innovative formulations and emphasis on natural ingredients to achieve healthy, radiant skin.

 

Yes, at K-Beauty Bestsellers, we take pride in offering only authentic products sourced directly from trusted manufacturers and distributors in South Korea and Japan.

Once your order is processed and shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery.

We accept GCash and BPI payments.

No, not yet. We currently sell and ship only in the Philippines.

We don’t accept returns unless customers receives wrong product or if the product is damaged.  To learn more about our refund return policy go to https://k-beautybestsellers.com/refund_returns/.  For support please email us to support@k-beautybestsellers.com

While many of our products are formulated to be gentle and suitable for most skin types, we recommend checking individual product descriptions and consulting with a skincare professional if you have specific concerns or sensitivities.

Our dedicated customer support team is here to assist you. You can reach us via email at support@k-beautybestsellers.com or through our contact form on the website. We strive to respond promptly to all inquiries.

We aim to process orders quickly; however, if you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, depending on the status of your order.

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